Is it reliable?
Is it fast?
Do other people use this?
These questions may sound basic, but they matter. If someone cannot understand the steps or is unsure about these, the experience becomes frustrating quickly.
As a founder, I pay attention to these details. A long list of features means little if people struggle to understand them
The job is to make the process clear, explain things in plain language, and make the user experience smooth. That's the kind of app people use.
While you're here, check out what we've built at KnoxxPay
First posted on LinkedIn.