Free for readers of The Profit Leak
Your Profit Leak toolkit
Every worksheet in the book, ready to fill in, plus two calculators that do the maths for you. Free. No sign-up.
Works in Excel, Google Sheets and Numbers. Use any currency. Use prices without sales tax.
What is in the toolkit
Use the book, do not just read it
Start with the calculator that matches your situation. Then work through the 30-Day Fix Plan.
Excel workbook
All seven worksheets, editable
Leak Equation, Promise Chain, Buying Path, Citation Ladder, Proof Stack, Leak Score and Stop, Fix, Feed. Formulas do the sums.
Download the workbookTemplate
Promise Register
Every promise your store makes, one approved wording, and every place it appears. In the workbook, with owner and last-checked columns.
Get the templateCalculator
Kept before ads
What each order keeps before ads, the most you can pay to win one, and your break-even cost per lead.
Open the calculatorCalculator
Leak Score
Apply the urgent override, then rank the rest by reach, severity, confidence and effort.
Open the calculatorChecklist
The 30-Day Fix Plan
Four weeks: find, stop, fix, then feed. Print it or tick it off in the workbook.
See the planReference
Latest sources
The studies, laws and platform guides the book relies on, with links. Checked October 2026.
See the sourcesCalculator 1
Kept before ads
Chapters 2 and 19. Compare your ad cost per order with what an order keeps before ads. Never with profit, or you count the ads twice.
Calculator 2
Leak Score
Chapter 24. Tick the urgent override for anything that takes money wrongly, blocks buying, creates a legal or safety risk, or breaks your numbers. Fix those today. Score the rest.
Checklist
The 30-Day Fix Plan
One rule runs through the whole month: if you find something that meets the urgent override, fix it that day. Do not wait for Week 2.
Week 1. Find
- Day 1: Work out your Leak Equation (Worksheet 1).
- Day 2: Walk the Buying Path on your best seller (Worksheet 3).
- Day 3: Click every live ad, email and partner link through to checkout.
- Day 4: Start your Promise Register with shipping, returns, delivery and your main offer.
- Day 5: Pull out anything that meets the urgent override. Score the rest. Sort into Stop, Fix, Feed.
Week 2. Stop
- Fix every Stop item: broken buttons, discounts that fail, default sizes, checkout surprises.
- Test each fix twice, on a phone, as a stranger.
Week 3. Fix
- Make every promise match across the store, using the Promise Register.
- Put sizing, delivery, returns and proof beside the button on your top five products.
- Rewrite every saving in money.
- Clean up your product feed and store search.
Week 4. Feed and repeat
- Set up the first post-purchase messages (Chapter 22).
- Shift ad spend, in steps, towards the channel with the best profit per order after ads.
- Run your first 30-minute Weekly Leak Review.
- Walk the path again. Score anything new.
Reference
Latest sources
Checked October 2026. Help pages move. If a link fails, search for its title.
- Baymard Institute: Cart abandonment rate statistics
- Pew Research Center: Google users are less likely to click on links when an AI summary appears (July 2025)
- Ahrefs: AI Overviews reduce clicks (2025)
- Ahrefs: AI Overview brand visibility factors, 75K brands studied (2025)
- Google Search Central: AI features and your website
- Google Merchant Center: Mismatched price
- GOV.UK: Accepting returns and giving refunds
- US FTC: Rule on consumer reviews and testimonials (16 CFR Part 465)
- UK: Digital Markets, Competition and Consumers Act 2024
- US FTC: Mail, Internet or Telephone Order Merchandise Rule
- Google Ads: About negative keywords
- Google Ads: About enhanced conversions
- Meta Engineering: Meta Andromeda (December 2024)
- Meta for Developers: Conversions API
- Shopify Help Center: Placing test orders
This toolkit is general information, not legal, tax or financial advice. Check the rules where your buyers live.
Want a second pair of eyes?
Get the free Profit Leak Assessment
Answer a few questions about your store and see where buyers are most likely dropping off, and what to fix first.